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  • for conflicts between employers and employees, between employees and teams or in disputes with works councils, other employee representation bodies and with trade unions

  • cost-effective and time-saving compared to employment tribunal proceedings

  • Goal: a future-oriented win-win situation

  • no decision-making authority of the mediator

  • the parties to the conflict independently work out a sustainable solution under the guidance of the mediator

Disagreements are part of everyday life. Done sensibly, they offer a lot of chances. However, smoldering and thus unresolved conflicts often develop negative dynamics that the parties can hardly control on their own.


Mediation can be a quick, constructive and cost-effective way of resolving conflicts out-of-court. The goal is ideally a win-win situation. Those involved in the conflict negotiate informed, responsible and voluntary in a confidential environment in order to reach an amicable solution to the conflict. They are supported by a neutral third party, the mediator. However, the mediator has no decision-making authority - he is outside the conflict system and is equally committed to all parties. 


The aim of mediation is not to come to terms with the past, but to find a fair and interest-based solution for the future. It's not about getting or being right. Rather, the actual needs and interests of the parties behind the conflicting positions should be worked out in mediation and made the basis of a mutually accepted and recognised, long-lasting understanding. 


Mediation is conceivable in all areas of life. With arbitram, I concentrate predominantly on internal disputes between employers and employees, between employees or teams, between employers and works councils or other employee representation bodies, or between employers and trade unions.

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